Virtual Phone Systems for the Future


While you have relied on a landline phone service for decades, you may be asking why you would want to migrate your small business to a virtual phone system. There are a number of benefits in business VoIP calling, since you gain the desired functionality of a landline system but operate in a cloud-based environment to support your workplace scenarios, whether in-house or remote. In a virtual phone system, there is no sacrifice in features, from call forwarding to voicemail, etc., and let you take advantage of a scalable, cost-efficient, and easy-to-manage solution that is perfect for small and medium businesses (SMBs).  

According to an article at, “The corporate voice over Internet protocol (VoIP) market will reach $86.2 billion by 2020, growth that corresponds to an impressive 9.0% CAGR [compound annual growth rate]. The market has doubled its size in only eight years, according to statistics culled by Future Market Insights.” Below are some reasons why virtual phone systems are necessary for the future:  

Work From Anywhere 

With integrated VoIP services, work teams have the flexibility of working in one or multiple office locations, on the road, or from a remote area. Call routing, voicemail, and call forwarding in the formats you require are simple and efficient. In this way, small business leaders are finding they gain added productivity and satisfaction from workers.  

Scalable Solution  

The business VoIP calling “pay for what you need” model is a perfect scalable solution for startups and businesses that fluctuate in terms of communications needs. Companies no longer need to overpay for more services than they actually need at any given time. Not only that, but administrators also have the flexibility to add and remove lines and customize settings at their own discretion rather than rely on third-party technicians to manage a legacy PBX phone system.  

Easy System Management 

A VoIP phone system can be set up, customized, and managed on the Internet for on-premise and remote mobile users. The simplicity in a virtual communications solution is an attractive alternative to relying on and waiting for third parties to run backups, perform maintenance, increase or decrease lines, and perform data analytics. Business phone systems left in the hands of company administrators add a level of efficiency and streamlining that is crucial for expanding companies.  

Seamless Migration and Uptime 

The complex setup, wiring, physical space, and cost needed for traditional phone systems are not always necessary when cloud-based VoIP services are possible. Not only that, a landline system migration is quite simple when companies are relying on the Internet for such an efficient and low-maintenance system. Once a reputable VoIP provider is identified and migration is complete, uptime is certain—including backup plans that involve mobile devices in the case of an Internet failure. Keep in mind, as 5G technology is made possible, communication, speed, and bandwidth will be immensely improved, although the costs will go up.   

 Cost Savings 

There is no question that operating a VoIP phone system online is less costly than establishing and managing a physical phone system. The services and equipment requirements are simply greater for traditional phones while cloud-based services could cost as little as an Internet connection. Most small businesses want to invest in a feature set that is similar to their traditional system, but the costs pale in comparison. In an article, it is noted that “In one case study, a business with 30 users reduced their calling costs by $1200 a month. How much you’ll save depends on different factors like the number of users and your business’s calling habits, but saving money is only one of the major benefits of VoIP.” 

Prepare for the Future 

By now, you recognize that technologies along with next-generation employees are both dictating the work environments of our future. SMBs need to prepare now for the coming of new technology such as 5G along with the generation of workers and leaders that will demand currently if not futuristic phone technology that will take them into the next decade. Start by assessing VoIP PBX hosted systems to learn how phone service transition might support your enterprise. Contact a RackCo VoIP provider today to prepare your business for the future. It is a decade in which you want to achieve a current model in terms of your business phone and communications technology.