Live Support

Log in and be a part of the RackCo team! We’re always here for you!

The RackCo Support Team Model

The RackcCo support team is here to support your needs and solve problems as they arise. You can expect to speak to expert administrators and technicians that have experience related to your issue, or we’ll escalate your call to a network engineer as needed.

Wherever you are, whatever the time of day or night, the RackCo support team is online, ready to field your questions 24/7 and get you the fastest response time possible. Expect a professional, courteous, and dedicated response and a seamless experience.

Customer Support Options

Log into the account control center and get the support you need, your way:

  • Perform self-service ordering and upgrades

  • Print invoices and pay bills

  • Flash tutorials

  • Expert documentation

Our efficient online portal and ticketing system are designed to eliminate any hassle, provide a quick response, and keep a record of your service. You will love the RackCo Live Support service.

RackCo Portfolio

  • Hosting Services: Shared, Managed Dedicated, VPS, Virtual, VM, Private Cloud and Backup Services
  • SaaS Products: Hosted PBX and Control Panels