Digital Technology Strategies-What Leaders are Focused On


Companies are working in a transitional period that requires an information technology orchestrator and a wide spectrum of business analytics and savvy collaboration tools that integrate for a harmonious operation. It’s a time when internal collaboration and remote workforce tools cross over into the client audiences for dual success. As a small evolving business, leaders must be informed, introduce key collaboration and business management tools to team members, and provide client logins for exceptional experiences. Today, many leaders are focused on digital automation and efficienciesteam learnability, generational must-haves, and remote workforce successes.  

Digital Automation and Efficiencies 

Working smarter requires leaders to look at ways to automate in terms of both manpower and technology. Migrating the business toward digital automation doesn’t necessarily mean jobs will be lost, as studies show that workplaces, even while demanding high efficiency, more than ever before require the human personal attributes of teamwork, strategizing, and innovation. Even as new generations of college grads have a unique focus on their definition of a career and future job expectations, these generations also praise personal and user experiences. Most leaders are seeking enterprise digital automation to manage repetitive tasks; not to replace the creative and innovative thinkers they count on for business success over the next decade.  

Team Learnability 

Team learnability is an area of focus that includes business analytics and high-end collaboration tools that help employees organize their time, stay on track, account for their projects, and report results. Leaders find teams’ abilities to learn continuously as technology evolves critical to the enterprise. Without the use of popular collaboration and business planning tools, organizations are not able to compete in their market. So many new software tools have surfaced, but the best ones have been around a few years (ZohoSlack, TrelloGoToMeeting, Asana, and more). Dashboards for easy analytics in real time are needed in order for leaders to make on-demand decisions and successfully forecast for the future. Those that are flexible to change and learn quickly are the most desirable team candidates.   

Generational Must-Haves 

As five generations transition through today’s workforce, leaders face some interesting new challenges. Leaders must focus on how this newer class of workers think, engage, and work. Their work-life balance requirements are certainly different from their predecessors. The fact is, as many millennials fill leadership roles, the challenges may decrease as they bring in the human resources that are of their own culture and mindsets. The Pew Research Center indicates that, “Millennials became the largest generation in the labor force in 2016.” Millennials are today identified as those between the ages of 21-36. Next to compensation, they find flexibility and purposeful work most important in their employment. Millennials will account for half of the US worker population by 2020, something for leaders to consider.  

Remote Workforce Successes  

While most leaders are not yet ready to give into the remote “work from home” model, remote and outsourced work may be on the forefront of their success. Many large companies are establishing remote workforce criteria and making it possible—especially since the new generations demand it.  For certain types of work that can be done efficiently, at a low cost, and by resources almost anywhere in the world, companies find it hard to pass up. Coupled with the desire for most people to attain a higher standard of living through work flexibility, outsourcing is an attractive merging between clients and contractors. As well, the Internet is making it very easy to accomplish. Key findings by online work platforms show that freelancer usage by companies is expanding and that employees are seeking agile work models in which they have these flexible options. 

While there is no question that the global workforce landscape is changing, leaders today have a lot more on their minds. Without the implementation of digital automation and efficiencies, team learnability tools, consideration for generational must-haves, and remote workforce policies, companies may not be able to complete. An automated workplace environment begins with a serious look at information technology infrastructures. As small businesses prepare to grow and advance, a current IT environment is one of the first steps in making a transition. Contact a technologist at RackCo, and make an initial step toward improving your infrastructurefrom servers to cloud services and VoIP phone solutionsin order to prepare for the next era of digital technology strategies.